Sat, 31 January, 2015
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Medical Receptionist/Admin Assistant
Posted date [Jan-18-13]  (ID: 22004)
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This post has expired! It was posted more than 60 days ago.


Dynamic and professional Full-time receptionist needed with previous experience working in a multi-disciplinary medical clinic and experience with EMR.

Flexible hours required.  Due to the nature of the position additional hours may be required.

Job Description:

The Receptionist is part of a team which enables the organization to meets its goals in the provision of high-quality, patient centred care.



  • Greet patients upon arrival, register, confirm all relevant details (i.e. health card number, address, etc.) and prepare their chart for consultation
  • Answer telephone calls, refer urgent calls to the appropriate team member
  • Screen, prioritize and process referrals and patient requests for appointments with members of the Inter professional team
  • Manage patient flow to optimize efficiency of the Inter professional team members’ time
  • Provide information over the phone to patients as appropriate and take message to pass on to the Inter professional team members
  • Book appointment for follow-up as per protocol or as directed by the office manager
  • Input client information and service plan information to the client health record as requested
  • Interact with hospitals, laboratories and external medical institutions on behalf of patients and team members (i.e. book referral appointments, obtain lab reports etc.)
  • Prepare day lists and patient encounter forms for the next day’s clinic
  • Process daily transactions and complete daily accounting reports
  • Provide general clinical administration support, including word processing, distributing mail, etc.
  • Other duties assigned by the office manager

Job Requirements

  • Successful completion of a Medical Secretary or Business Administration Diploma from a recognized program or equivalent education program preferred
  • Must have minimum 1 year of recent receptionist experience working in a clinic/health environment
  • Working knowledge of medical terminology
  • High level of proficiency in using computerized patient booking systems


  • Demonstrated achievement of good working relationships with colleagues, professional staff, residents and the Inter professional team
  • Ability to make administrative decisions within professional domain
  • Proficiency in Microsoft Office applications
  • Effective verbal and written communication skills, interpersonal and customer services skills
  • Excellent organization and time management skills
Job Title Medical Receptionist/Admin Assistant
Company Name Simcoe Place Health Clinic
Category Category -> Healthcare
Job Type Job Type -> Full-Time
Location Toronto
Area Area -> Other Locations