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Are you a night owl? Level 1, 2 Helpdesk Support
Posted date [Dec-20-12]  (ID: 20840)
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This post has expired! It was posted more than 60 days ago.

Are you someone who doesn’t mind working nights?  Do you have experience in Level 1 Level 2 Technical Support?  Are you looking for an opportunity to become part of a team with one of the major Canadian banks?  Are you someone who works well independently as well as part of a team?

Our client is looking for an experienced Helpdesk Support Technician in Downtown Toronto.  The successful candidate will be responsible for resolving technical issues on the phone and via email, with a high degree of efficiency and customer service.  You would typically work for three months on overnights and three months on days.

What you will do:

  • Assist all users with problems relating to peripheral devices (printers, monitors, PC’s, etc.) and software applications (Microsoft Office), Operating Systems (Microsoft Windows 7 / XP), and Microsoft Networking
  • Answer technical help desk calls in a pleasant manner and aim for first point resolution.
  • Full documentation and/ tracking of trouble calls.
  • Isolate and resolve problems related to users, network, PC’s, workstations etc. through discussions with the user.

What you will get:

  • The opportunity to join the team of one of Canada’s largest financial institutions.
  • A one year renewable contract with accumulated vacation.
  • The chance to work with a great team and plenty of opportunity to grow.

Don’t miss this great opportunity!  Send your resume today!

Job Title Are you a night owl? Level 1, 2 Helpdesk Support
Company Name Poly Placements
Email nicole.barnett@polyplacements.com
Category Category -> Insurance
Job Type Job Type -> Temporary/Contract/Project
Location Toronto
Area Area -> Toronto