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Opperations Manager
Posted date [Dec-19-12]  (ID: 20821)
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This post has expired! It was posted more than 60 days ago.

Service/Operations Manager

Company: The Hydronics Team
Location: 83 Galaxy Blvd Unit 17
                  Toronto On, M9W 5X6
Type: Permanent/Full Time – Entry Level

Compensation: $35,000 per year


Main Job Function

Organise service activities to ensure the department’s efficient and profitable operation by managing human resources and assets. Maximise departmental profitability through effective marketing and sale of labour, parts, subcontracted services and other value added products and services. Grow the service department over time.


Job Description:

  • Manage Service department of hydronic heating and HVAC company.
  • Schedule technicians to ensure jobs are completed on time, efficiently, and according to priority of active jobs.
  • Communicate with customers to ensure appointments and service details are confirmed in advance.
  • Coordinate purchasing and delivery of equipment.
  • Manage and monitor inventory in warehouse and on service vehicles.
  • Input relevant accounting into Quickbooks.
  • Supervise and manage work load and performance of technicians.
  • Advises customers of necessary repair service recommendations for preventative maintenance.
  • Handle customer complaints and problems pertaining to service and repair work.
  • Build and develop service market.
  • Act as Health and Safety Officer.

Job Requirements:

  • Strong initiative, self directed personality, and an ability to multi-task.
  • Excellent verbal and written communications skills.
  • Disciplined organization skills.
  • Willingness to learn and adapt.
  • Strong customer relations and interaction skills.

Additional Skills Desired:

  • Proficient in Microsoft Office suite.
  • Hydronic technical knowledge and skills.
  • Inventory management skills.
  • Experience with Quickbooks is an asset.
  • Marketing experience is an asset.

 Organization Structure


  • Directly Responsible To: President
  • Responsible For: Service Technicians (skilled and semiskilled), general labour, and driver(s) as employed
  • Relationships With: President, Sales, suppliers, customers, etc.


Persons interested in this role must be self motivated, goal oriented, and be able to foster relationships with our current customers, coworkers, suppliers, and future clientele. A successful candidate will be willing to assume any and all duties related to the business to ensure the success of the company. As our name states, we are a team. We offer great support for our employees and take pride in our work. If you do not meet all the requirements but believe you are a candidate for the position please do not hesitate to apply.

Applicants may send their resume, cover letter, and references by email to darryl@thehydronicsteam.com or by fax: (416) 798 – 9513. Only successful applicants will be contacted.

Job Title Opperations Manager
Company Name The Hydronics Team
Email darryl@thehydronicsteam.com
Category Category -> Management
Job Type Job Type -> Full-Time
Salary 35,000
Location 83 Galaxy Blvd Unit 17, Toronto On. M9W 5X6
Area Area -> Toronto